Wilbur's Testimonials & Client Reviews
At Wilbur’s we value the relationships we build with our customers and how our core values resonate with the service and support we provide. Many of our customers provide positive feedback and recommendations for the work and service our employees provide. We have taken the opportunity to provide their feedback.
Wilbur Corporation is rated 5 /5 based on these 1 happy customer reviews
We had Terry out to do our "Pink Plan" maintenance on the AC. Lacy told us she would give a 30 min notice before he arrived...and she did! He was on time and put shoe covers on before he came in the house! I was very impressed by Wilbur's they have our heat, AC, and plumbing business from now on.
Testimonials Wilbur's received other than online
A rare, hand written testimonial.
Dear Mr. Doonan,
My name is Wayne T******* & I recently needed the service of a good plumber at my home in Altadena Valley. Your company was recommended to me by a friend of my wife’s. I am writing you to let you know how glad I am that I called your company. The man that came to my house and performed all the necessary repairs was simply the best. His name is Michael Childers and I can honestly say he was not only highly skilled plumber, but a terrific representative of your company. He was prompt, very informative and courteous as one could be. I am 65 years old and believe me, you don’t get this kind of professionalism every day. I can’t tell you how impressed my wife and I were with Mr. Childers. I can assure you that you have all my future business and I will recommend you to all my friends.
Respectfully Yours,
Wayne T.
I am a hard customer to please and I do not trust most people. But I must say that I respected Brad and thought he was honest. I like Wilbur’s and will use them in the future!
-Carolyn R. (Grayson Valley)
Cason is the nicest young man I have met in a quite some time and is very knowledgeable. I appreciate Wilbur’s sending such a caliber of a technician to my home to fix my AC.
-Elizabeth R. (Birmingham)
We use Wilbur’s All the time! We LOVE Wilbur, Lacy and the Technicians that come to our home! I had an after hours call the other day & John Michael installed a Water Heater for us! He is Adorable & Very Good! I just LOVE Wilbur’s!
-Cheryl S. (Vestavia)
We had a good experience with Wilbur’s Air Conditioning Heating & Plumbing. We had them do all three units. We purchased the big deal for one of the units. The workers were very good. They were punctual and clean, they wore shoe protectors. They were very thorough and communicative in terms of what was good and what was bad. They did a good job.
– Erin E. (Hoover)
Completely fixed the faucets on my tub that were leaking. Also cleaned the drains in the sink and tub. I bought some draine cleaner from him that is septic tank safe. He was prompt, very personable, very professional and did the job in good time. I would definitely recommend him to my friends.
– Dicki A. (Vestavia)
Since we bought our house 2.5 years ago, we have had a few plumbing issues come up here and there. Each time a toilet would run on its own, or we’d discover a leak, we’d groan at the thought of how much it would cost to get a plumber in the door, much less how much it would cost to get the work done. When I saw that the $39 toilet tune-up included a home plumbing inspection, I leaped at the opportunity to get some things handled.
Michael and Rob arrived on time, with a phone call from the dispatcher ahead of time to let us know they were on their way.
Michael showed my 4 year old son how to put a dye tablet in the cistern of both toilets, then told him he’d need to go back in a few minutes to check and see if there was any blue water in the bowl. That would be a problem.
Meanwhile, he went through and checked out all the rest of the plumbing. Each time he found a minor issue, he recommended a low-cost solution – it was like having a visit from a plumbing coach!
This was a huge relief, particularly since we have had several bouts of below-freezing weather here, for which we are ill-prepared.
After the water in one of the toilets turned blue, much to my son’s delight, they replaced the flapper.
This was an excellent investment of $39 in plumbing that brought way more knowledge and peace of mind than I ever would have anticipated.
- Sharron M. (Birmingham)
Came as promised. Very professional. Did a thorough examination of the system as to water pressure. Immediately determined the pressure valve to the house was defective. It was a problem we have had for many months; tremendous amount of air in the system. The heating system was examined thoroughly, revealing professional knowledge as to the system’s function. The problem was immediately apparent to the heating professional. He gave me a complete estimate of the total repair costs, with discounts for Angie’s list usage, with senior discount. The work was done by three who addressed the problems as professionals! Our water flow and heating have been dramatically improved. The workers were friendly, knowledgeable, and professional. Would use them again if the need arises. Thanks to Angie’s list for having them available with recommendations.
– John G. (Center Point)
Service was outstanding! John Michael was very helpful and informative. Prior to doing any work on my plumbing he explained to me what each particular job would cost. He was very efficient and has a solid work ethic. The job needed for my plumbing was done within a few hours. I will use Wilbur’s plumbing services again in the future.
- Alex I. (Birmingham)
They (2 person crew) did a good job and were done in less than 2 hours. They had all the parts needed on their truck. They were very professional and knew what they were doing. I saved money using a coupon on Angie’s list for this contractor. Before doing any work they told me what the price would be based on a price list that they use, they do not charge an hourly rate. My past experience with this kind of pricing is that you pay more than an hourly fee unless they have problems and it takes longer than expected. I would say they are expensive but all plumbers are. they knew what to do and fixed the problems.
– Michael S. (Pelham)
